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How to Identify Customer Types and Resolve Complaints
For those of us working with clients and customers regularly, it only takes a few words to make our skin crawl: “I’d like to speak to management, please.”...
Identify the Red Flags that Increase Instances of Sexual Harassment in the Workplace
Americans have seen vast changes in how we handle conversations about sexual harassment. With the #MeToo movement grabbing the world by storm in the past couple of years,...
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