Learning and Development

How to Exceed Customer Expectations During the Coronavirus Pandemic
If it’s been hard for you to keep your business afloat while also maintaining stellar customer service, you’re not alone. The disruptions that businesses have felt as a...
9 Strategies to Keep Your Virtual Team Productive During the COVID-19 Pandemic
If you’re finding that navigating the pandemic as a remote leader is challenging for you and your organization, you’re not alone. Many leaders are seeing that going fully...
Free Courses to Help Laid Off Workers Build New Skills During the COVID-19 Pandemic
At KnowledgeCity, we work hard to help our community however we can. There have been many business disruptions caused by the COVID-19 pandemic, and we are witnessing firsthand...
How to Protect Yourself from COVID-19
It has been a dizzying past month for the world thanks to the rapid spread of the coronavirus. Many businesses have had to slow or halt operations as...
How to Be an Effective Leader During the Coronavirus Lockdown
Let’s face it – we are all facing challenges as COVID-19 changes everything about how we live and work. These unprecedented times should encourage us to work together...

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How to Improve Communication with Remote Employees
New technology has contributed to a rise in employees working remotely. Right now, there’s a good chance your job has become remote thanks to COVID-19. This opens up...
Maintaining Your Company Culture During Stay-At-Home Mandates
There are many complications thrown at us due to COVID-19. Although stressful, we are in this challenge together, and we are pooling resources and sharing tips so that...
How to Develop a Growth Mindset for Employees
The framework of a growth mindset can provide motivation and support to employees as they progress in their careers. This post will explore how to instill a growth...
Why Every Industry Can Benefit from Soft Skills Training
When an organization has leaders and employees that are sharp with their soft skills, they form a competitive edge against those who rely too much on automation and...
Improve Employee Engagement with Online Soft Skills Training
As we usher in a new decade with 2020, new trends are hitting the workplace. We are facing greater technological advances, automation and computer learning and the way...
How Corporate Training is Changing in 2020
Do you ever feel that time moves so quickly you simply can’t keep up? This will likely be the case in 2020 as the business world rapidly evolves...