Job Skills

5 Steps to Make your Problem-Solving Process Easier
No matter what kind of job you have, the chances of a problem arising at some point is almost inevitable. If the problem isn’t taken care of immediately...
10 Strategies to Improve Employee Relations
Today’s job seekers are savvier than ever and are looking for companies with a reputation for having a positive culture. Ensuring your employee relations are the best they...
How to Measure the Effectiveness of Soft Skills
Whenever it comes time to apply to a new job or go after a promotion, you likely find yourself taking stock of your skill sets. It’s easy to...
15 Ways to Overcome Stress and Anxiety Related to Coronavirus
There’s no doubt that we are navigating strange times. Globally, business processes and production have halted or slowed, all while we’re also dealing with stresses related to our...
How to Protect Your Organization from Cybersecurity Attacks During COVID-19
It’s important to remember when planning to keep your organization safe from cyberattacks that it’s not just your wellbeing that’s at risk—you likely have lots of juicy customer...

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The New Normal: Post COVID-19 Office Preparedness Guide
As the COVD-19 pandemic begins to stabilize, organizations around the world are faced with the daunting task of reopening while keeping employees and customers safe at the same...
How to Exceed Customer Expectations During the Coronavirus Pandemic
If it’s been hard for you to keep your business afloat while also maintaining stellar customer service, you’re not alone. The disruptions that businesses have felt as a...
9 Strategies to Keep Your Virtual Team Productive During the COVID-19 Pandemic
If you’re finding that navigating the pandemic as a remote leader is challenging for you and your organization, you’re not alone. Many leaders are seeing that going fully...
Free Courses to Help Laid Off Workers Build New Skills During the COVID-19 Pandemic
At KnowledgeCity, we work hard to help our community however we can. There have been many business disruptions caused by the COVID-19 pandemic, and we are witnessing firsthand...
How to Be an Effective Leader During the Coronavirus Lockdown
Let’s face it – we are all facing challenges as COVID-19 changes everything about how we live and work. These unprecedented times should encourage us to work together...
How to Improve Communication with Remote Employees
New technology has contributed to a rise in employees working remotely. Right now, there’s a good chance your job has become remote thanks to COVID-19. This opens up...