Job Skills

Why Leaders Should Invest in Employee Career Development
Getting involved in the career development of their workforce helps HR decision-makers and leaders increase the value of their employees, reduce costly turnover, and ensure workers move up...
Training Your Employees Online: 10 Best Practices for Virtual Training Success
As businesses worldwide shift to remote operations, they're finding new ways to provide goods and services to customers. As a result, employees must take on new tasks and...
Leading With the Heart: Why Empathetic Leadership Is Effective
Empathetic leadership is becoming a more common practice among leaders in today’s workplaces. Being an empathetic leader means displaying a genuine interest in the rest of the team....
The Art of Respectful Persuasion in the Workplace
At the heart of every successful company is a collaborative and results-oriented human resources (HR) team. Although we usually think of HR as handling the more difficult aspects...
How to Empower Government Employees with Effective Management
If you’re a Human Resources manager working in some aspect of public administration, it’s crucial to empower government employees. Your organization’s success and the public’s well-being depend on...

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Restructuring Government Learning & Development Programs for Better Outcomes
For most people, the learning opportunity is a key factor they consider when taking a new job. As technology, work practices, and entire business models evolve each year,...
Cultivating a Leadership Mindset To Establish Stability
When faced with today's volatile, uncertain, complex, and ambiguous (or VUCA) environment, it’s crucial to cultivate a leadership mindset. This begins with looking inward to find clarity and...
A Guide to Having Difficult Conversations with Employees
There comes a time in every manager’s career when they must have a difficult conversation with an employee. The uncertainty of how to approach touchy subjects in a...
The Importance of Empathetic and Purposeful Leadership
In today's highly competitive job market, companies in every industry are hard at work to attract and retain top talent. There are many ways organizations try to do...
KnowledgeCity Celebrates World Youth Skills Day
July 15, 2023, is the eighth World Youth Skills Day, a holiday that the United Nations General Assembly established in 2015 to “raise awareness on the importance of...
Closing the Skills Gap: How to Find and Develop Capable Employees
In 2018, we published an article about the skills gap in the United States – the difference between the number of unfilled positions and the number of people...