Job Skills

4 Easy Ways to Increase Work Influence
Want to climb the corporate ladder or move the ball forward on your team’s agenda? You’d better figure out how to increase work influence to get people on...
4 Ways to Make Your Workday Great from the Start
When you start your day on the right foot, you automatically set yourself up for a better workday. You start stringing those good days together, and you end...
7 Characteristics of Poor Management
How do managers affect the workplace? According to The Society for Human Resource Management (SHRM), 84 percent of American workers surveyed believed poorly trained managers create unnecessary work...
8 Holiday Leadership Skills for Maximum Merriment
Glittering ornaments winking in the firelight. Laughter harmonizing with the musical soundtrack of the season. Family and friends exchanging brightly colored gifts, hugs and hopes for an even...
7 Tips to Leadership Success for Introverts
According to research on leadership and group dynamics from Wharton professor Adam Grant and two colleagues, extroverts make great leaders. But that’s not always true. The fact that most...

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3 Steps to Delegate Effectively to Strengthen Your Team
You’ve probably heard the phrase, “If you want something done right, do it yourself.” It’s no secret that many business leaders struggle with delegation. And with good reason....
8 Holiday Productivity Hacks to End the Year
The most wonderful time of the year is also the busiest time of the year for many of us. Between end of the year activities at work and...
Know Your Team: Leveraging Employee Personality Types
Identifying the different personality types on your team empowers you to lead your team to heightened productivity. The Myers-Briggs Type Indicator (MBTI) identifies 16 personality types based on a...
5 Ways to Use Emotions to Drive Engagement
Forbes defines employee engagement as the emotional commitment the employee has to the organization and its goals. Employee disengagement continues to cost businesses $450 to $550 billion annually. This...
Is Your Job Meaningless? Maybe, It’s Time for a Change
During the holiday season, many of us strive to find a greater meaning and purpose in our lives. Given the large proportion of our lives spent at work,...
5 Tips for Dealing with Customer Complaints
We've all heard, "The customer is always right." No matter the situation, more companies are placing emphasis on customer service and handling customer complaints.  According to “Understanding Customers”...