5 Tips for Dealing with Customer Complaints
We've all heard, "The customer is always right." No matter the situation, more companies are placing emphasis on customer service and handling customer complaints. According to “Understanding Customers”...
KnowledgeCity 5 Remote Work Benefits for Employers and Employees
OWL Labs 2018 Global State of Remote Work report indicates that 56 percent of employers worldwide now offer either a completely remote work environment or a combination of remote...GM Spent Double What Job Cuts Will Save on Stock Buybacks
When General Motors (GM) announced Monday it was slashing up to 14,000 jobs and pulling the plug on five manufacturing plants, the company backed the extensive cuts with...Top 6 Content Marketing Trends for 2019
Content marketing is no longer a novelty, niche or side project. Increasingly, content marketing is now critical to overall marketing strategy. It’s 100 percent necessary to stay on top of...Content Marketing Basics Going Into 2019
Once a novelty niche in the marketing arena, content marketing is now its own branding powerhouse. If you have been put in charge of creating content for marketing...Top 5 Qualities of Great Leaders
Upon hearing the word leader, what comes to mind? Is it the president of the company or a manager? Generally, a leader is someone who holds a position...Subscribe to Our Newsletter
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