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The KnowledgeCity Blog

Articles on workforce development, compliance, and L&D — written by people who build training programs.

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1,169 articles
Why Workforce Development Platform Rollouts Slip and How to Keep Them on Schedule

Why Workforce Development Platform Rollouts Slip and How to Keep Them on Schedule

You signed the contract with a go-live date on it, and the date held. The problem arrives afterward, in the months between the system being available and m

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The 3 Guest Incident Patterns Hotel Operators Now Plan For Before Summer Peak Season Begins

The 3 Guest Incident Patterns Hotel Operators Now Plan For Before Summer Peak Season Begins

Your occupancy curve for next July is already on the board, and last July's incident log is in a filing cabinet somewhere. One of those is being used to pl

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How Phishing Simulation Software Works on Decentralized Campuses

How Phishing Simulation Software Works on Decentralized Campuses

Your campus runs 2 dozen departments, several email platforms, and no shared security operations team. When somebody in financial aid gets a credential-har

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Fair Lending and ECOA Training Banking Staff Now Complete Across Lending Operations

Fair Lending and ECOA Training Banking Staff Now Complete Across Lending Operations

An examiner asks which of your lending staff completed fair lending training, on what content, and when. The answer lives in your training records, and it

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Maintenance planner in a hard hat holding a padlock and tag, with process plant pipework behind her

How Manufacturers Conduct Lockout Tagout Training Before Turnaround Season

A plant scheduled for turnaround faces a compressed window between the final production run and the first day of maintenance. Inside that window, every cre

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